Who we are

Our website address is: https://catarina-darocha.ch/


Data We Collect

We collect the following types of personal data on the Website:

  • Information you provide:

    • Contact information, such as name, email address, phone number, and delivery address when you place an order.
    • Payment information, such as billing address (limited to what’s necessary for processing payments, we do not store full credit card details).
    • Information you provide in any comments, reviews, or feedback forms.
  • Information collected automatically:

    • Log data, such as your IP address, browser type, operating system, referring URL, and the pages you visit on the Website.
    • Device information, such as your device type and model.


Legal Basis for Processing Data

We process your personal data based on the following legal bases:

  • To fulfill a contract: We process your personal data to fulfill your orders and provide you with the products you purchase.
  • Legitimate interests: We process your personal data for our legitimate interests, such as improving the Website and our services, sending marketing communications (with your consent), and preventing fraud.


How We Use Your Data

We use your personal data for the following purposes:

  • To process your orders and deliver your products.
  • To send you important information about your orders, including order confirmations and delivery updates.
  • To respond to your inquiries and provide customer support.
  • To personalize your experience on the Website.
  • To improve the Website and our services.
  • To prevent fraud.


Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Data Sharing

We will not share your personal data with any other third party, except as required by law.

Data Security

We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your personal data.

Your Rights

You have the following rights with respect to your personal data:

    • Right of access: You have the right to request a copy of your personal data that we hold.
    • Right to rectification: You have the right to request that we correct any inaccuracies in your personal data.
    • Right to erasure: You have the right to request that we erase your personal data.
    • Right to restrict processing: You have the right to request that we restrict the processing of your personal data.
    • Right to data portability: You have the right to request that we provide you with your personal data in a structured, commonly used, and machine-readable format.
  • Right to object: You have the right to object to the processing of your personal data.

You can exercise your rights by contacting us as described below.

Children’s Privacy

We do not knowingly collect personal data from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal data, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Website. We encourage you to review this Privacy Policy periodically to stay informed about how we are using your personal data.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at info@catarina-darocha.ch